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CRM for Home Services
All-in-One Platform for Home Service Businesses
ProsBuddy helps you manage marketing, sales, and technician scheduling in one place to grow your home service business.
500+ home service professionals use ProsBuddy
98%
Customer Satisfaction
+32%
Revenue Growth
15+ hrs/week
Time Saved
4.8/5
Overall Rating
Powerful Features for Every Part of Your Business
Here’s a refined and expanded list of more specific features for each section, optimized for clarity and impact:
Boost lead generation
- Effortlessly capture leads from various sources
Features:
- Customizable lead forms: Design forms that match your branding and capture essential lead data.
- Website & landing page integration: Seamlessly embed lead capture forms on your website and landing pages.
- Social media capture: Capture leads directly from social media platforms like Facebook, Instagram, and LinkedIn.
- Automated follow-ups: Set up automatic follow-up emails or messages to nurture leads without extra effort.
- Lead segmentation: Organize leads based on source, behavior, or interest for more targeted follow-ups.
Streamline customer communication
- Manage conversations across multiple platforms in one place.
Features:
- Unified inbox: Manage all customer conversations from one CRM window — no switching between platforms.
- SMS & email communication: Send and receive text messages and emails directly from the CRM.
- Yelp, Thumbtack & WhatsApp integration: Respond to leads and messages from Yelp, Thumbtack and WhatsApp inside the same inbox.
- Website chat widget: Capture and reply to website inquiries in real time from the CRM.
- Centralized conversation history: See the full communication timeline with each lead or customer in one place.
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Real-time notifications: Get instant alerts for new messages from any channel.
Save time with automation
- Automate tasks to reduce manual work and improve efficiency.
Features:
- Workflow automation: Automate tasks like lead follow-ups, scheduling, or service reminders.
- Lead nurturing: Automatically send personalized follow-up emails, messages, and reminders to keep leads engaged.
- Appointment reminders: Send automatic reminders to clients and staff to reduce no-shows and improve scheduling efficiency.
- Automated billing and invoicing: Automatically generate and send invoices, and set up recurring payments for subscriptions or services.
- Task management automation: Set triggers to assign tasks automatically to the right team member based on specific criteria.
Simplify transactions
- Create, send, and track estimates and contracts effortlessly.
Features:
- Customizable estimates: Build and send branded, professional estimates that can be adjusted based on customer needs.
- Electronic contract signing: Allow clients to sign contracts online with secure e-signatures.
- Payment processing integration: Accept payments through integrated payment gateways (Stripe, PayPal, etc.).
- Automated reminders for payments: Send automatic reminders for upcoming or overdue payments to ensure timely transactions.
- Detailed invoice tracking: Track the status of invoices, payments, and receipts for a streamlined financial process.
Seamless appointment management
- Easily schedule and manage client appointments.
Features:
- Calendar integration: Sync appointments with Google Calendar or Outlook to stay on top of scheduling.
- Real-time booking: Enable clients to book appointments directly through your website or email, with real-time availability updates.
- Automated scheduling reminders: Automatically remind clients and staff of upcoming appointments via SMS or email.
- Staff availability management: Manage and display staff availability to streamline booking and reduce conflicts.
- Recurring appointment options: Set up recurring appointments for repeat services or subscriptions with ease.
Enhance communication
- Manage calls, messages, and voicemails from one system.
Features:
- Call forwarding: Route calls to the right team member or department based on availability or skill set.
- Voicemail-to-email: Receive voicemail messages directly in your email inbox for easy access.
- Call tracking: Track incoming and outgoing calls to monitor client interactions and measure response times.
- Call recording and analytics: Record and analyze calls for quality control, training, and performance insights.
- IVR (Interactive Voice Response): Automate call routing with a custom IVR system that guides customers to the right department.
Data-driven insights
- Track and analyze performance across your business.
Features:
- Real-time reporting: Access up-to-the-minute reports on sales, leads, and customer interactions.
- Lead conversion tracking: Monitor how effectively your leads are converting into paying customers.
- Sales and revenue analytics: Get detailed insights into sales trends, revenue growth, and overall business performance.
- Performance dashboards: Visualize key metrics on customizable dashboards to track the health of your business.
- Goal tracking: Set and track specific business goals (e.g., revenue targets, customer acquisition) to stay focused.
Cross-channel analytics: Get end-to-end visibility across all channels and locations, with precise ROI calculations for each campaign, branch, or platform.
Boost your marketing efforts
- Manage and optimize marketing campaigns in one place.
Features:
- Email marketing automation: Automate email campaigns with personalized messaging and timing for maximum engagement.
- Social media scheduling: Plan, schedule, and publish social media posts across multiple platforms from a single dashboard.
- Ad campaign management: Manage and optimize Google Ads, Facebook Ads, and other digital ad campaigns directly from the platform.
- Performance tracking and optimization: Analyze campaign performance and make data-driven adjustments to improve ROI.
- Targeted campaigns: Segment your audience based on behavior, demographics, or past interactions for more effective marketing.
Centralize and Scale Your Business
- Designed for multi-location businesses
Features:
Seamless integrations: Connect your CRM with Google Local, Yelp, and other key platforms to centralize all leads and interactions.
Unlimited locations: Easily manage multiple branches and offices across different cities and states from a single dashboard.
Performance tracking by location: Monitor ROI and campaign effectiveness for each location individually, helping you identify strengths and growth opportunities.
Multi-channel visibility: Consolidate customer data and leads from various platforms into one CRM system for clearer insights and faster response times.
Scalability for growing businesses: Designed for companies with multiple franchises or offices, ensuring smooth operations as your business expands.
AI Sales Assistant
- Boost bookings and sales automatically
Features:
- AI booking assistant: The AI communicates naturally with customers, answers questions, and books appointments instantly – via phone or chat.
- Inbound & outbound calls: Handles incoming calls, makes outbound follow-ups, confirms appointments, and re-engages past customers automatically.
- Smart chat across channels: Communicates with leads via website chat, SMS, Yelp, and Thumbtack – all from one system.
- Automatic calendar scheduling: Books appointments and adds them directly to your calendar in real time.
- 24/7 availability: Never miss a lead – the bot works round the clock, handling calls and chats even when your team is off.
- Business advantage: Reduce missed calls, speed up response times, and increase conversions by giving clients immediate attention without hiring extra staff.
- Yelp AI: Instantly replies to Yelp messages, instant call-back when a client leaves a phone number in chat, automatic service booking for a convenient day, and boosts your Yelp conversion rate.
- Thumbtack AI: Responds to Thumbtack leads in seconds, pre-qualifies customers, auto-books appointments, and handles follow-ups automatically.
- Post-service feedback collection: Automatically follows up after completed jobs to collect customer feedback and reviews – helping you improve service quality and boost online ratings.
Success Stories By Industry
See how other home service businesses have transformed with ProsBuddy across different industries.
- Handyman Repair
Handyman, New York
2x Profit Growth with Yelp & Thumbtack Integration
“Thanks to ProsBuddy’s deep integrations with Yelp and Thumbtack, we finally saw the full picture of our lead performance. The built-in analytics helped us cut unprofitable channels, reinvest in top sources, and double our profit in just a few weeks.“
- Remodeling
Remodeling, San Jose
100% Lead Control & 37% Booking Growth
“After implementing ProsBuddy, we finally brought all of our lead sources into one system — Yelp, Thumbtack, Google Ads, Google Local, and Meta Ads are now managed in a single dashboard. “
- Handyman
Handyman Service, Santa Clara
+40% Scheduling Efficiency with Built-in Booking System
“Thanks to ProsBuddy CRM, managing jobs and workers has become effortless. The built-in booking system made scheduling super easy — now we stay organized, save time, and never miss a service call.“
- Pet Resort
Pet Resort, Los Angeles
+35% Booking Rate After Centralizing Channels with ProsBuddy
We use multiple marketing channels to attract clients, and at some point, managing them without a CRM became impossible. ProsBuddy brought all our leads from Yelp, Google, and other platforms into one system. Now we can instantly see which channels perform best and easily compare them — this helped us boost our booking rate by 35%.
- Cleaning Services
Cleaning Company, New York
+45% Lead Conversion After Streamlining with ProsBuddy
After switching to ProsBuddy, we centralized all our leads from Google Local, and Meta Ads in one place. With full CRM visibility and automation, we improved our response time, optimized ad spend, and increased lead conversion by 45%—all while saving dozens of hours a week on manual work.
- Moving
Moving Company, Florida
+50% ROI Growth with Thumbtack Integration
“For us, the Thumbtack integration was a game-changer. With ProsBuddy, we finally tracked ad performance accurately and saw exactly how much each dollar brought back—helping us double down on high-ROI campaigns and cut wasteful spending.“
- Luxury Spa
Luxury Spa, Los Angeles
Unified CRM & 2x ROI From Paid Campaigns
With ProsBuddy, we finally connected all our lead channels — Yelp, Meta Ads, and Google — into one smart system. This gave us the insights we needed to double our ad ROI and optimize our booking flow with ease.
- Finance
Credit Company, Los Angeles
Full Funnel Automation = Faster Results
With ProsBuddy, we automated every step — from ID checks to dispute updates. Now our clients move through the funnel faster, and our team saves hours every day.
Simple, Transparent Pricing
Choose the perfect plan for your business needs. All plans include our core features and 24/7 support.
Basic
Perfect for small home service businesses just getting started.
$97
/ per month
Most Popular
Standart
Our most popular plan for growing service businesses.
$297
/ per month
Premium
For established businesses with advanced needs.
$497
/ per month
All plans include a 14-day free trial. Credit card required to start, and you can cancel anytime. Need a custom plan for your larger business? Contact our sales team.
ROI Calculator
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All Your Marketing Channels in One Place
ProsBuddy integrates with all the platforms your customers used to find and engage with home service businesses.
Yelp
Manage reviows and sponsored listings
Google My Business
Control your local presence and reviews
Google Ads
Run and optimize search campaigns
Website
Manage your website content and SEO
ThumbTack
Manage leads & messages inside your CRM
Facebook & Instagram
Manage ads, communicate with leads
Phone
Track and record phone conversations
WebChat
Engage with website visitors in real-time
Connect all your marketing channels and track performance in one dashboard
What Our Users Say
Hear from home service professionals who have transformed their businesses with ProsBuddy.
Smart & Fast Appliance Service
From One City to Multiple Locations
Thanks to ProsBuddy CRM, we finally got full clarity on which marketing channels actually drive profitable leads and which ones waste our budget. This insight allowed us to scale our business in our city and confidently open several new locations in other areas. ProsBuddy CRM has become a true partner in this journey — helping us manage every location in one simple, powerful dashboard.
Proper Hour Home Service
Full Visibility Across All Our Locations
We started using ProsBuddy CRM when our company had already expanded to multiple locations across Santa Clara. Managing data and marketing performance had become complex — but ProsBuddy CRM brought all our analytics together in one place. Now we can see exactly how each location performs, track every lead source, and make smarter decisions to keep growing with confidence.
House of Sun
ProsBuddy AI Boosted Our Yelp Conversions by 15%
After integrating ProsBuddy’s AI bot with our Yelp profile, we saw an immediate boost in how fast and effectively we respond to new leads. The bot answers inquiries 24/7, books jobs automatically, and never misses a message. As a result, our conversion rate increased by about 15% — turning more inquiries into paying customers and keeping our schedule full.
Powerful Integrations
ProsBuddy connects with the tools you already use to create a seamless workflow.
ProsBuddy vs Other CRMs
See how ProsBuddy compares to other solutions in the market.
| Features | ProsBuddy | HubSpot / Zoho | HouseCall Pro / Workiz |
|---|---|---|---|
| All-in-one solution | — | — | |
| Industry-specific workflows | — | ||
| Marketing automation | — | ||
| Technician scheduling | — | ||
| Customer communication | |||
| Thumbtack Integration | |||
| Yelp Integration | — | ||
| Payment processing | — | ||
| Reporting & analytics | — | ||
| Multi-location support | — | ||
| ROI & Channel Tracking | — | — | |
| 24/7 AI chat & voice bot | — | — |
Why Choose ProsBuddy?
Our platform is designed specifically for home service businesses to save time, increase revenue, and improve customer satisfaction.
Tailored for Home-Service Businesses
Designed specifically for the needs of home-service businesses, ProsBuddy helps you streamline operations, manage teams, and grow your customer base effectively.
Unique Integrations and Features
Unlock powerful, industry-specific tools and integrations that make managing your business simpler — everything you need, all in one place.
Flexibility with API, Marketplace, and Pipeline Customizations
Customize ProsBuddy to fit your unique business requirements with flexible API integrations, a versatile marketplace for tools, and fully adaptable sales pipelines.
How ProsBuddy Works
A simple yet powerful process to streamline your home service business operations.
Sign Up for a 2-Week Demo
Enjoy a free 14-day trial with full access to all features — no credit card required.
Schedule Your Onboarding Call
Our expert specialist will guide you through setup and show you how to maximize each feature. Need a hands-off experience? We also offer a Done-For-You setup — just let us know!
Connect All Your Accounts
Effortlessly integrate your social media (Instagram, Facebook, GMB, Yelp), ad managers (Google, Facebook, Yelp), payment processors (Stripe, PayPal), and phone systems.
Add Your Team & Set Access Levels
Easily invite team members, assign roles, and tailor access permissions to match their specific responsibilities.
Customize Your Funnels & Automations
Personalize your sales funnels and automation workflows to increase lead conversion and boost efficiency.
Start Growing with 24/7 Support
Once set up, our dedicated support team is available 24/7 to assist with any questions or issues, ensuring you always stay on track.
Frequently Asked Questions
Get answers to common questions about ProsBuddy.
How long does it take to set up ProsBuddy?
Most businesses can get started with ProsBuddy in just a few hours. Our onboarding specialists will guide you through the setup process to ensure a smooth transition.
Can ProsBuddy integrate with my existing tools?
Yes, ProsBuddy integrates with many popular business tools like Google, Yelp, Stripe, and more. We're constantly adding new integrations to our platform.
Do I need to sign a long-term contract?
No, ProsBuddy offers monthly and annual subscription plans with no long-term commitments required. You can cancel at any time.
Is there a limit to how many team members I can add?
Our different plans accommodate various team sizes. You can start with a smaller plan and upgrade as your team grows.
What kind of support does ProsBuddy offer?
We provide comprehensive support including phone, email, and chat support, as well as a knowledge base and regular training webinars.
Can I migrate data from my current system?
Absolutely! We have a dedicated data migration team that can help transfer your customer database, appointments, and other important information from your current system to ProsBuddy.
Is ProsBuddy mobile-friendly?
Yes, ProsBuddy has a fully-featured mobile app for iOS and Android, allowing your team to access important information and manage jobs on the go.
Ready to Transform Your Business?
Request a demo today and see how ProsBuddy can help your home service business thrive in 2025 and beyond.
Quick Setup
Get started in under a day
Personalized Demo
Tailored to your specific business
Free 14-Day Trial
No credit card required